Privacy Policy

1. INTRODUCTION

This www.kricoss.com website is operated by Staceylord Limited. For the purpose of this document, Staceylord Limited may be known as 'Kricoss', 'we' 'us' or 'our'.

This privacy statement explains the type of personal data we may collect about you when you visit our website. It also explains how we'll store that data and keep that information safe.

We are committed to respecting your privacy and it is likely that we’ll need to update this Privacy Policy from time to time, but please be assured that if there are any significant Privacy Policy updates we’ll notify you of these important changes.

We would never sell your information to ANYONE. If you would like any further information on our Privacy Policy, please do not hesitate to contact us.

2. WHAT INFORMATION WE COLLECT

We only collect information that’s necessary to carry out our business or provide a service you’ve requested to keep you up-to-date with all the latest Kricoss news. We will also collect data regarding your shopping habits on the pages and products you have visited on our website.

3. HOW WE COLLECT YOUR PERSONAL DATA?

Overall, we collect your information when visiting the Kricoss website or deciding to interact with us. This may include online purchasing, when you sign up to receive emails, over the telephone or in person. We also collect information for recommending areas of interest and to assist us to tailor your browsing and shopping experience. It is, of course, your choice whether you share such details with us.

WE COLLECT INFORMATION IN VARIOUS WAYS AS LISTED BELOW:

• When you register or use our website you may be asked to provide personal details to create an account. If you checkout as a guest, we may still collect transaction-based data and browsing history.
• When you engage with us on social media.
• When you contact us so that we can provide you with help and assistance.
• If you participate in any event, competition or prize-draw run by us.
• If you choose to assist us with any surveys to enhance and improve your shopping experience.
• If you comment on our service or products, the information you have provided will be stored.
• When completing any forms for transactional, employment or other purposes.
• When you buy products, gift vouchers. Details of transactions you make from us will be stored.
• When you browse our website, we may use cookies to enhance your experience on our website and to personalise the service you receive from us. This means that we will remember your previous visits and may track your visited pages on our website. For more information, please see our cookie policy.

4. WHY DO WE USE YOUR PERSONAL DATA?

We will only ask and use your personal data collected for recommending items of interest and to tailor your shopping experience with us.

Of course, it’s always your choice whether you share such details with us but if you refuse to share certain data, we may not be able to provide some services you have asked for.

5. HOW LONG WILL WE KEEP YOUR PERSONAL DATA?

Whenever we keep your personal data, we will only retain the information for as long as it is necessary for the purpose it was collected.

6. HOW SECURE IS INFORMATION ABOUT ME?

We are committed to protecting your personal data as security is of paramount importance to us.

7. DIRECT MARKETING NEWSLETTERS

We want to present you with the latest offers, promotions and products which are of interest to you. We will only ever send you newsletters if you have consented to receive this information by either ticking the opt-in buttons on our website or by using the opt-in marketing cards within one of our stores.

8. HOW ARE THIRD PARTY ADVERTISERS AND LINKS USED?

We sometimes share your data with our trusted third parties. For example, our credit card payment providers, delivery couriers, fraud management etc.

9. INTERNATIONAL DATA TRANSFER

It may be necessary to share your personal data with third parties outside the European Economic Area (EEA) (such as USA, Norway etc). For example, to fulfil orders from customers outside the EEA.

10. WHAT RIGHTS DO I HAVE?

You have the right to request a copy of the data that we hold about you and we will provide this to you once we have confirmed your identity and received a £10 administration fee by cheque or postal order.

YOU HAVE THE RIGHT TO REQUEST THE FOLLOWING:

• The correction of inaccuracies of your personal data. If this is not possible the data may be deleted or re-uploaded.
• The right to have your personal data deleted. After receiving and reviewing your request, if legitimate, it will be our responsibility to stop processing and to delete your data. If we choose not to action your request, we will explain to you the reasons for our refusal.
• If you would like a copy of some or all of your personal data, please email or write to info@kricoss.com

11. ARE CHILDREN ALLOWED TO USE KRICOSS.COM

Kricoss does not sell products for purchase by children. If you are under 16, you may use kricoss.com only with the involvement of a parent or guardian.

12. QUESTIONS?

Hopefully this Privacy Policy has managed to answer any questions you have in regard to the way your personal data is handled and your rights to control it.

If you do have any questions, please do not hesitate to contact us at info@kricoss.com